REPLACEMENT POLICY
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We have a 3-day replacement policy, which means you have 3 days after receiving your item to request a replacement.
To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a replacement, you can contact us at pulsecaart@gmail.com.
If your replacement is accepted, we’ll send you a replacement shipping label, as well as instructions on how and where to send your package. Items sent back to us
without first requesting, a replacement will not be accepted. Please note that if your country of residence is not Pakistan, shipping your goods may take longer
than expected.
You can always contact us for any replacement questions at pulsecaart@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may
evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept replacement on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new
item.
European Union 3 day cooling-off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for
any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its
original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the replacement was approved or not. 
If more than 15 business days have passed since we’ve approved your replacement, please contact us at pulsecaart@gmail.com.